FAQ
1: General
What is Donut?
Donut is a crypto-native trading and execution platform that combines AI assistance, DeFi tools, and automated trade execution to help users turn intent into action.
Is Donut free to use?
Yes. Donut offers a Basic Plan with daily limits. Advanced features and higher limits are available through the Pro-Liteplan.
2: Trading & Orders
Can I place limit orders?
Yes. Donut supports limit orders on supported chains and decentralized exchanges.
What types of orders are supported?
Depending on the chain and DEX, you can place market orders, limit orders, and use automated execution through agents.
Which blockchains are supported?
Donut currently supports Solana and is expanding to additional networks such as Ethereum, Arbitrum, Polygon, and others.
3: Fees & Membership
Does Donut charge trading fees?
Donut does not add extra trading fees on top of your trades. You only pay:
Network (gas) fees
DEX fees charged by the protocol you’re trading on
What’s included in each plan?
Basic Plan: Daily AI credit limits and access to 1 auto-trade agent
Pro-Lite Plan: Unlimited AI credits, unlimited trade executions, up to 3 concurrent auto-trade agents, and custom execution cycles
For full details, see the Membership section.
4: Wallet & Security
Is my wallet safe?
Yes. Donut is non-custodial. We never store your private keys or take control of your funds. All transactions require your approval.
Can I connect multiple wallets?
Yes. You can connect and manage multiple wallets from your account settings.
5: Troubleshooting
My trade didn’t go through, what should I do?
Common reasons include:
Insufficient balance for gas fees
Slippage settings being too strict
Wallet approval not completed
Network congestion
Review the transaction details and try again.
The AI isn’t responding, what should I do?
Try the following steps:
Refresh the page
Reconnect your wallet
Check your AI credit balance
Try again after a few moments
If the issue persists, contact support.
Last updated